General Order Information

Prices shown include decoration of one image on one side, either LASER etched, or full-color printed (not all items can be full-color printed). 

  • Optional Run Charges
    • Additional Side Imprint (static artwork): $2.50 each (not charged if personalizing on additional side)
    • Personalization: $3.25 each
  • Less than Minimum (LTM)
    • $50
  • Setup:
    • LASER or Full-Color: $40
    • Glass Etch: $40
    • PMS Color Match: $Call
  • Typical shipping time after receipt of payment and artwork approval
    • VisionCraft in-stock product: 3-5 business days
    • Blank product ordered from manufacturer: 10-14 business days
  • Rush Charge – product needed in fewer days than specified above
    • 20% of order or $75, whichever is greater
  • Payment Terms
    • All orders must be prepaid via credit card, ACH, or company check
    • Payment Fees: Orders above 24 pieces are subject to the following convenience fees.
      • Credit card: 3%
      • ACH transfer: 1%
      • Company check: No additional charge
    • Shipping Information
      • Cost determined upon receipt of order (at time of quote if possible)
      • FOB Ijamsville, Maryland
      • VisionCraft will not insure shipments with carrier unless customer specifically requests insurance. Unless insured, we will not be held responsible for the shipment after it leaves our facility.
      • Shipping on 3rd party account:
        • UPS: $8.68 per order
        • FedEx: No longer available


Artwork alignment when decorating the logoed side of drinkware

Nobody’s perfect.  Even our manufacturers don’t always center their logo on their own drinkware.  That leaves us in a bit of a pickle if you would like art on both sides of your “tumbler”.  Therefore, in the case where alignment with the manufacturer logo is necessary, let us know and we will provide a solution, but it will add a bit to the cost of the order as we’ll need to engrave each piece twice.